national emblem Government of India Ministry Of Personnel, Public Grievances & Pensions Department of Administrative Reforms & Public Grievances
Centralized Public Grievance Redress and Monitoring System (CPGRAMS)

List Of Nodal Public Grievance Officers

S.No. Ministry/Department/Organisation Nodal Public Grievance Officer Name and Designation Address Phone No/Fax/Email
1 Administrative Reforms and PG Sumita Dasgupta
DS
5th Floor Sardar Patel Bhawan Sansad Marg, New Delhi 23741006
d.sumita@nic.in
2 Agriculture and Cooperation Amitabh Gautam
Joint Secretary PG
Room No. 350, Krishi Bhavan New Delhi 01123382454
amitabh.gautam@gov.in
3 Agriculture Research and Education .
Director
R No. 102, Krishi Bhawan New Delhi 23382375
dirdare.icar@nic.in
4 Animal Husbandry, Dairying and Fisheries Shri Sagar Mehra
Joint Secretary GC
Room No. 228, A-Wing, 2nd Floor, Krishi Bhavan New Delhi 23388688
sagar.mehra@nic.in
5 Atomic Energy Shri S. Mervin Alexander
Joint Secretary A&A
Anushakti Bhavan, 4th floor, C S M Marg, MUMBAI 02222022816
jsaa@dae.gov.in
6 Ayush Shri R.C. Aggarwal
Dy. Director General
AYUSH BHAWAN, B Block, GPO Complex, INA, New Delhi NEW DELHI 24651964
rc.aggarwal@nic.in
7 Bio Technology Ms Priti Katiyar
Director
Room No. 507, Block No. 3, 5th Floor, CGO Complex, Lodhi Road, New Delhi 24363706
priti.irps@dbt.nic.in
8 Central Board of Direct Taxes (Income Tax) Aashwita Lal
Deputy Secretary
D/o Revenue,Room No. 255, CBDT (HQ),North Block New Delhi 23095589
dirhq-cbdt@nic.in
9 Central Board of Excise and Customs Smt. Hemambika R. Priya
Commissioner Coordination
D/o Revenue, Room No. 245-C, North Block, CBEC New Delhi 23092038
cpgrams-cbec@nic.in
10 Chemicals and Petrochemicals Shri Rakesh Kumar Kamra
Deputy Director General
Room No. 344-A, Shastri Bhavan, New Delhi 23386752
11 Civil Aviation Dr. Shefali Juneja
Joint Secretary and PGO
R. No.351, 3rd Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi 01124616372
shefalij.moca@nic.in
12 Coal Shri Animesh Bharti
Economic Adviser
Ministry of Coal, 5th Floor , Lok Nayak Bhawan, Khan Market. New Delhi 24655949
adviser.moc@nic.in
13 Commerce Shri Rajneesh
Joint Secretary PG
Room No. 132 Udyog Bhavan New Delhi 23062166
jsadmin-doc@gov.in
14 Consumer Affairs Shri Sita Ram Meena
Director
Room No.456A Krishi Bhavan New Delhi 23387737
dirpg-ca@gov.in
15 Corporate Affairs Shri V. K. Khubchandani
DII
Kota House, New Delhi
16 Culture Shri Shravan Kumar
Joint Secretary
Shastri Bhavan, C Wing, Room No.332 New Delhi 23381396
17 Defence Shri V. Anandarajan
JS PG &amp Coord and CAO
Room No. 156, E Block, Dara Shikoh Road, New Delhi 01123017828
18 Defence Finance Shri Rabindra Kumar Karna
Addl FA RK & Jt. Secret
Room No 131B, South Block DHQ PO New Delhi-110011 23011250
19 Defence Production Shari R.C.Meena
Deputy Secretary Coord DDP
Room No. 11, South Block New Delhi 23013705
dscoord@ddpmod.gov.in
20 Defence Research and Development Shri Gopal Bhushan
Sc H & Director Personnel
DRDO Hqrs, Min of Defence Room No. 217, DRDO Bhawan, Rajaji Marg New Delhi 23013335
mukta@hqr.drdo.in
21 Development of North Eastern Region Mercy Epao
Director
Room No. 255 Vigyan Bhavan Annexe, New Delhi 23022304
22 Drinking Water and Sanitation Samir Kumar
Economic Adviser
Pt. Deendayal Antyodaya Bhawan,12th floor, CGO Complex,Lodhi Road, New Delhi 24366528
23 Earth Sciences H. L. Meena
Deputy Secretary
Room No. 202, 2nd Floor, Prithvi Bhawan Opp. India Habitat Centre, Lodi Road, New Delhi 24669531
24 Economic Affairs Shri K Rajaraman
Joint Secretary Inv & Admn
Room No. 129-B North Block, New Delhi 23093230
25 Electronics & Information Technology Ms. Simmi Chaudhary
Economic Adviser
6, CGO Complex, Electronics Niketan, New Delhi 01124361951
s.chaudhary@nic.in
26 Empowerment of Persons with Disabilities Jagdish Kumar
Senior Consultant
505, B-I Block Paryavaran Bhavan, CGO Complex New Delhi 24369023
27 Environment, Forest and Climate Change Shri Nikunja K. Sundaray
Joint Secretary
2nd Floor, Agni Indira Paryavaran Bhavan, Jor Bagh New Delhi 24695281
28 Ex Servicemen Welfare Shri Pudi Hari Prasad
Joint Secretary ESW
99-A South Block DHQ PO New Delhi 23011804
29 Expenditure Shri Rajeev Ranjan
Joint Secretary P.F.1 Division
Room No. 169-C, North Block, New Delhi 23094811
ranjan.rajeev@gov.in
30 External Affairs Arun K. Chatterjee
Joint Secretary PSP and CPO
PSP Division, Patiala House Annexe, Tilak Marg, New Delhi 23387013
jscpo@mea.gov.in
31 Fertilizers Shri Rakesh Kumar
Deputy Secretary Coord.& V
104, B Wing, Ist Floor, Shastri Bhawan, New Delhi 23384889
rakesh.kr59@nic.in
32 Financial Services (Banking Division) N. Srinivasa Rao
Economic Adviser
Room No. 12-B, 3rd Floor,Jeevan Deep Building Building, Sansad Marg New Delhi 23742100
srinivas.rn@nic.in
33 Financial Services (Insurance Division) N. Srinivasa Rao
Economic Adviser
Room No.12-B, 3rd Floor, Jeevan Deep Building Building, Sansad Marg New Delhi 23742100
srinivas.rn@nic.in
34 Financial Services (Pension Reforms) Madnesh Kumar Mishra
Joint Secretary
Room No. 3, 3rd Floor, Jeevandeep Building New Delhi 23340673
madnesh.mishra@gov.in
35 Food and Public Distribution Shri Edwin Kulbhushan Majhi
Addl. Secretary Storage and PG
Room No. 184 Krishi Bhavan New Delhi 23383406
ek.majhi@nic.in
36 Food Processing Industries Shri.Parag Gupta
Jt. Secretary E
Panchsheel Bhawan, August Kranti Marg, New Delhi 01126492176
parag.gupta@gov.in
37 Health & Family Welfare Shri Nilambuj Sharan
Economic Adviser
Room No. 152, A Wing Nirman Bhavan New Delhi 23061790
nilambuj.sharan@nic.in
38 Health Research Indira Sharma
Deputy Secretary
Room No. 206 Indian Red Cross Society Building, 1, Red Cross Road, NEW DELHI 23736087
39 Heavy Industry Shri Pravin L. Agrawal
Joint Secretary
Udyog Bhavan Room No.183 New Delhi 23063733
pravin.agrawal@nic.in
40 Higher Education Shri V.L.V.S.S.Subba Rao
Economic Advisor
Ministry of Human Resource Development Room No. 107, D Wing Shastri Bhawan, New Delhi 23384245
subba.rao61@nic.in
41 Home Affairs Saheli Ghosh Roy
Joint Secretary C&IC
Room No. 188, North Block, New Delhi 23092392
jscpg-mha@nic.in
42 Housing and Urban Affairs Ms. Nandita Gupta
Joint Secretary
M/o HUA, Room No. 144, C Wing, Nirman Bhavan, Maulana Azad Road, New Delhi 23061444
jsle-mohua@gov.in
43 Industrial Policy & Promotion Deputy Secretary
Deputy Secretary
Room No Udyog Bhavan New Delhi 23061688
44 Information and Broadcasting Ms. A. Srija
Economic Advisor
Room No. 665, A Wing Shastri Bhawan, New Delhi 23383374
45 Investment & Public Asset Management Shri N V Reddy
Joint Secretary
Room No.404, 4th Floor, Block -11, CGO Complex, Lodhi Road, New Delhi 243678776
nv.reddy@nic.in
46 Justice Smt Sushma Taishete
Joint Secretary
Jaisalmer House, 26 Mansingh Road, New Delhi 01123385020
jsst-doj@gov.in
47 Labour and Employment Shri Vinod Kumar
Director and PG
R No 302, Third Floor, Shram Shakti Bhavan, New Delhi 23473379
dirpg-mole@gov.in
48 Land Resources Saroj Jaisia
Director Admn.
Room 109, G Wings , NBO Building Nirman Bhavan New Delhi 01123062698
saroj.jaisia@nic.in
49 Legal Affairs Shri Anadee Nath Mishra
Joint Secretary
R.No. 422(A), A-wing, Shastri Bhawan, Dr.Rajendra Prasad Rd. New Delhi 23381838
50 Legislative Department Shri B.M. Sharma
Deputy Secretar
Shastri Bhavan New Delhi
51 Micro Small and Medium Enterprises Shri L.Haokip
Director
Room No. 123 Udyog Bhawan New Delhi 23061431
l.haokip@nic.in
52 Mines Shri Alok Chandra
Economic Advisor
Room No. 308, A wing, Shastri Bhavan, New Delhi 23384592
53 Minority Affairs Ravi Sunder
Deputy Secretary
Room No. 1146 Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi 24364316
54 New and Renewable Energy Ms. Alka Joshi
Dy. Secretary
Room No. 1027A, Paryavaran Bhawan CGO Complex, Lodi Road, N Delhi 243607071027
alka.mnre@gov.in
55 NITI Aayog Shri Alok Kumar
Adviser OMandC
Room No. 264, NITI Aayog, Sansad Marg, New Delhi 23096613
alokkumar.up@nic.in
56 O/o the Comptroller & Auditor General of India AC N
Asstt. C. & A. G. N
9, Deen Dayal Upadhayaya Marg, New Delhi
acn@cag.gov.in
57 Official Language Dr. Bipin Behari
Joint Secretary
NDCC-II Bhawan, Jai Singh Road New Delhi 01123438130
jsol@nic.in
58 Panchayati Raj Smt. Sujata Sharma
Economic Advisor
Room No. 127, First Floor, Sardar Patel Bhawan, Parliament Street, New Delhi 23746560
59 Parliamentary Affairs Dr. Satya Prakash
Joint Secretary
87, Parliament House New Delhi 23034734
jsmpa@nic.in
60 Pensions and Pensioners Welfare Shri Sanjay Wadhawan
Deputy Secretary
Room No. H-11,3rd Floor, Lok Nayak Bhavan, Khan Market New Delhi 01124655523
sanjay.wadhawan27@nic.in
61 Personnel and Training Shri Vijoy Kumar Singh
Joint Secretary
Room No. 278-A, North Block New Delhi 23093668
jsata@nic.in
62 Petroleum and Natural Gas Shri Gaurav Kumar
Director
Room No. 202, B Wing, Shastri Bhavan New Delhi 23383678
kumar.gaurav@nic.in
63 Pharmaceutical Rajneesh Tingal
Joint Secretary
207-D Wing Shastri Bhawan NEW DELHI 01123074010
r.tingal@nic.in
64 Posts Ms. Pratibha Nath
DDG PG
Room No. 312, Dak Bhavan, Parliament Street New Delhi 23096087
65 Power Ms. Bharati
Joint Secretary Admn and Griev
Room No. 417, 4th Floor, Shram Shakti Bhawan, Rafi Marg, New Delhi 01123710389
66 Public Enterprises Shri Saibal Sarkar
Director
Room No. 307, Block No. 14, Public Enterprises Bhawan, Lodhi Road, CGO Complex New Delhi 24360841
saibal.sarkar@nic.in
67 Railways, ( Railway Board) SHRI VIVEK SRIVASTAVA
EXECUTIVE DIRECTOR PG
ROOM NO. 507A RAIL BHAVAN RAISINA ROAD NEW DELHI 23386203
edpg@rb.railnet.gov.in
68 Revenue Shri Lalit Wadhwa
Deputy Secretary Pers
Room No. 66-A North Block, New Delhi 01123092282
dspers.rev@gov.in
69 Road Transport and Highways Shri Kamlesh Chaturvedi
Joint Secretary
Room No. 323,Transport Bhawan, Sansad Marg New Delhi 23753991
k.chaturvedi@gov.in
70 Rural Development Ms. Alka Upadhyay
Joint Secretary PG & CVO
Room No. 249, 2nd floor, Krishi Bhawan New Delhi 23383553
71 School Education and Literacy Shri V.L.V.S.S.Subba Rao
Economic Advisor
Ministry of Human Resource Development Room No. 107 D Wing, Shastri Bhawan New Delhi 23384245
subba.rao61@nic.in
72 Science and Technology Smt. Anju Bhalla
Joint Secretary PG
17-A, S and T Block-I, Technology Bhavan New Mehrauli Road, New Delhi 26516077
anju_bhalla@nic.in
73 Scientific & Industrial Research Shri K.R. Vaidheeswaran
Joint Secretary Admn.
Anusandhan Bhawan, Rafi Marg, New Delhi 23716582
jsa@csir.res.in
74 Shipping Shri Lucas L. Kamsuan
Joint Secretary
Room No. 428, Parivahan Bhavan, 1, Sansad Marg New Delhi 23710220
lucasl.kamsuan@nic.in
75 Skill Development and Entrepreneurship Ms. Jyotsna Sitling
Joint Secretary
2nd floor, Shivaji Stadium Annexe building Shaheed Bhagat Singh Marg, Connaught Place New Delhi 01123450827
jsitling@gov.in
76 Social Justice and Empowerment Sh. G. K. Dwivedi
Director PG
6th floor,Room No. 636, A Wing, Shastri Bhavan, New Delhi 01123383256
gkdwivedi1970@gmail.com
77 Space Shri S Kumaraswamy
Joint Secretary
Antariksh Bhavan, New B.E.L. Road, Bangalore 08023416393
78 Sports PGO
PGO
Shastri Bhawan New Delhi
79 Statistics and Programme Implementation Shri Arun Kumar Yadav
Joint Secretary
Sardar Patel Bhavan Sansad Marg New Delhi 01123746725
js-mospi@nic.in
80 Steel Shri Puneet Kansal
Joint Secretary
Room No. 296 Udyog Bhavan, New Delhi 23061896
js1-steel@gov.in
81 Telecommunications Shri Arjun Singh
Deputy Director General PG
Room No.612,6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Delhi 01123221231
ddgpg-dot@nic.in
82 Textiles Mr. Puneet Agarwal
Joint Secretary
Room No. 271 Udyog Bhavan, New Delhi 23061826
83 Tourism Niraj Sharan
Assistant Director General
R.No. 23, C-1 Hutments Dalhousie Road New Delhi 01123012805
neeraj.sharan@nic.in
84 Tribal Affairs Dr. Naval Jit Kapoor
Joint Secretary
R.No. 741, A Wing Ministry of Tribal Affairs New Delhi 23073489
kapoor.naval@gov.in
85 Unique Identification Authority of India Shri. S Gopala Krishna
Deputy Director
Unique Identification Authority of India, HQ 3nd Floor, Bangla Sahib Road Behind Kali Mandir, New Delhi 01123478613
sunku.krishna@uidai.net.in
86 Water Resources, River Development & Ganga Rejuvenuation, Shri Girraj Goyal
Director
Room No. 627, 6th Floor, Shram Shakti Bhawan, Rafi Marg, New Delhi. 23766369
dircoord-mowr@nic.in
87 Women and Child Development Shri Shiv Ram Meena
Deputy Secretary
3rd Floor, Jeevan Vihar Building Parliament Street, New Delhi 0112362946
shiv.meena62@nic.in
88 Youth Affairs Shri jitendra Chadha
Deputy Secretary
Room No. 502, B Wing, Shastri Bhavan, New Delhi 23073302
jitendra.chadha25@gov.in