Grievance Details
Registration Number
DOPPW/E/2024/0051164
Name
BIDHAN MAHATO
Date of receipt
24/07/2024
Address
village and post Jhunjka PS Arsha
State
West Bengal
District
Hoshiarpur
Mobile Number
70xxxxxxx19
Email ID
bixxxxxxxxd@gmail.com
Phone Number
Not Provided
Grievance Description
Family pension has not been credited in the pensioner bank account since February 2024 and a Grievance in this regard has already been lodged vide registration no. DOPPW/E/2024/0044117. Subsequently it was disposed on 2nd July 2024 by giving a remark AS REPORTED. Sadly neither any report has been received at this end nor the family pension/ arrear family pension along with penal interest was credited to pensioner bank account. Since the issue is still to be resolved the same has already been informed to the representative of department of pension and pensioners welfare, who contacted me for feedback about the pension resolution and assured me to escalate the grievance to higher authority. However present status of the issue remain the same. It is further requested to take action against nodal bank SBI (CMPF Pension cell) Dhanbad bank more Dhanbad-826001 since life certificate has already been submitted by pensioner in November 2023 through physical mode as well as through digital mode. It was for their negligence family pensioner has to face such grave injustice . It is therefore requested to look into the matter with anticipation of prompt action.
Final Reply
reply attached
Final Reply Document
Communication Details
Sn. Date of Action Action From To
1 24/07/2024 RECEIVED THE GRIEVANCE You Department of Pension and Pensioners Welfare
2 13/08/2024 CASE DISPOSED OF Punjab National Bank You