Policy Guidelines on Grievance Redress Mechanism

	Introduction : Grievance Redress Mechanism
	Guidelines at a glance
	Guidelines on Grievance Redress Mechanism
	Various OMs & DO letters on Grievance Redress Mechanism :-
	Issued in 1987 (Quarterly Progress Report of Redressal of Public Grievances Proforma)
	Issued in 1988
	Issued in 1989
	Issued in 1990
	Issued in 1992
	Issued in 1995
	Issued in 1996
	Issued in 1997
	Issued in 1998
	Issued in 1999
	Issued in 2000
	Issued in 2001
	Issued in 2002
	Issued in 2003
	Issued in 2004
	Issued in 2005
	Issued in 2006
	Questionnaire I – Proforma for evaluation of Public Grievances Redress Machinery (PGRM)
	Questionnaire II – Proforma for evaluation of Staff Grievances Redress Machinery (SGRM)